aeona
  
crm
Good customer relationship management is critical to the success of every company with competitors. The goal of CRM is more than lead acquisition and contact management. A good CRM system gives you a 360 degree view of the customer. Every customer touch-point in your company should integrate into your CRM so that customers have confidence dealing with informed and knowledgable staff who understand their needs. Customizability is one of the most important considerations in selecting a CRM system.
 
 
 
 
  
  Sage CRM™ uses a Web browser interface which operates very well over a LAN, VPN or WAN. An optional mobile add-on is available which extends full functionality to users while they are disconnected from the internet. The customization capability of Sage CRM™ is impressive in the extent to which customers are able to customize the application to their own need before calling upon someone with the requisite programming skills. Integration is currently available for Sage ACCPAC ERP, Sage MAS 90/200 and Microsoft Dynamics GP. Integration to other ERP systems is available on a project basis.
  Microsoft CRM™ features tight integration with both Microsoft Office™ and Microsoft Dynamics™ software applications. Purchased separately, or added on to a Dynamics ERP solution, you can be sure that year-after-year your Microsoft CRM solution will continue to evolve with new capabilities and technologies as they emerge.
Interprise Suite CRM is a module already included in the Interprise Suite ERP application. It includes all of the lead, opportunity and contact management functions necessary in any CRM application, and has a perfectly seamless integration with all other ERP functions. Because of the nature of the Interprise Suite ERP system, there is no need for a mobile solution - with the Interprise Suite Smart Client technology, work performed offline will automatically synchronize when an internet connection is available.